Support ::

NOTE : Australian and New Zealand customers please contact our Australian distributor:

All products come with a one year warranty and unlimited telephone support for the first year. Support is available directly from the ScadaTEC's Reno office during normal business hours - 8:30 am to 4:30 pm, Monday thru Friday, PST or PDT.

When the office is closed support is available by one of three methods ::

1) Telephone Our telephone answering service at 775.348.7471 will take your message.

2) Fax a message Fax to 775.348.7336

3) E-Mail support@scadatec.com

After your 1st year warranty has expired, you may purchase another 1 year support & upgrade package. See the “License & Warranty Policy page’ within our License Policy document for the annual support fee.

Distributors and Dealers ::

Customers - File Upload/Download

1) Telephone	Our telephone answering service at 775.348.7471 will take your message.
2) Fax a message	Fax to 775.348.7336
3) E-Mail	support@scadatec.com